Teladoc Health
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Remove the block from unknown callers…
A representative helped me to register on the TelaDoc. Then, helped to me to make an appointment. Then i received a call from a doctor quickly. However, i missed the doctors’ call because of the block on my phone. 1) They should advise patient to remove the block for unknown callers on their cell phone and give them time to do so. 2) the person who kindly helped me register and make an appointment asked me to complete the survey at the end of the call. While I was doing the survey, the call from the doctor came through and I could not answer it. Please make the necessary adjustments so that the caller can complete the survey and be available for the doctor’s call.