Online Carpets
Read all reviews for Online Carpets →
Very poor delivery service
Delivery with this company needs to improve a lot. I purchased the flooring to do my entire house and was promised fast delivery, this took over a week to arrive, they claim orders are dispatched next working day but this is untrue. I was 1 pack short of finishing my whole house, when placing my order the cost of the pack of flooring was £17 and the delivery was £20, this is obviously ridiculous so i called them directly to see if i could come and collect the pack and was told no customers are allowed on site. I placed the order anyway expecting it to atleast arrive within a reasonable time, however 4 days later and im still waiting for this so called 'next working day dispatch'. As for the laminate flooring, whilst the good ones look quite nice many of the sheets were chipped and scratched which has ruined the overall aesthetic. Very disappointing experience and when it comes to decorating again i will be placing my order with a more reliable business even if it does cost slightly more.