KIA
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7 Year Warranty? Appalling Service.
Wife's car is less than two years old and has developed a minor fault; I believe it is a warranty issue but even though minor the car will not pass a MOT (windscreen wash failure) . Have contacted just about every Kia dealer within 50 miles and the BEST I can get is a booking for "diagnostics" in 3 weeks. And how long will I have to wait for parts and repair after that? What is the point of a 7 year warranty when you can't get problems fixed? Wife needs her car, no possibility of courtesy vehicle (IF one is available) until the "diagnostics" (which involves 30 minutes to remove 4 screws, 1 panel and going "yes, the water line is split" and that's where the screenwash is coming from) confirm it is a warranty issue. If Kia can't improve the service provided by their dealers, the 7 year warranty is a waste of paper and there is no point in buying a Kia. I certainly won't be buying another if I keep seeing the AWFUL warranty and service reviews.