Mgordon

Jun 3, 2025

Terrible and rude customer service

I never did business with this company because I couldn’t get passed how rude and obnoxious the sales people are. I get your in sales and times are tough but who’s training these people in customer service? Apparently no one. I was texted twice by two different people and both were rude and sarcastic via text. I did look them up on here and the FB group LBA (if you know you know) and the reviews were equally as dismal. Not to mention I found out they charge annual fees upwards $700. As a realtor if a company is charging you upfront for the service then a 15-25% referral fee the leads are garbage. These lead companies are all the same. They just want upfront fees for garbage leads. If the leads are great why not just do a straight referral fee at closing. As an agent there are a lot better ways to spend your money to generate good leads this company is not one of them especially with the customer service.