kenny

Jun 7, 2025

RED THREATENING LETTERS !!! And NO REASON FOR THREATS

So i receive a letter from PA Housing with SURESERVE COMPLIANCES logo on it and signed by Sureserve Compliance South informing me my electrical safety check is now due ( it is not due until October 2025 ) . The appointment was for 10/4/25 between 8am and 1pm so i wait in all day and nobody turns up , no call , no text NOTHING !! So i write a review here for PA Housing . Nothing happens until the morning of the 30/4/25 when a operative shows up unnanounced about 9am when im in the bathroom and cant answer the door , my phone rings soon after and im able to answer and a young lady informs me that a operative is here to do the safety check , I inform her he is 30 days late to which she replied that the appointment to which nobody turned up was rescheduled for the 30/4/25 and i was sent a letter . I informed her i received no such letter and im trying to get ready to go out so kindly send a letter with a new appointment . ( STRANGE HOW I RECEIVED THE PREVIOUS LETTER AND 3 OTHERS AFTER !!! ) I leave and find a calling card from K & T HEATING on the doorstep telling me they called . Strange i thought it was a Electrician ! The next letter i receive with a appointment for the 23/5/25 has THREATENING overtones in RED in it !! Again the letter has both the PA Housing and Sureserve Compliance logos and is signed Sureserve Compliance , unfortunately i had to phone Sureserve on 22/5/25 at about 10.15am and cancel due to a urgent medical appointment , the young lady i spoke to said no problem and a new appointment was duly made for the 5/6/25 between 1 and 5pm . On the 23/5/25 im on the bus to my appointment and i get a call from Sureserve , i reply and a guy informs me a operative is on site , i informed him the appointment was cancelled and gave him the relevant information . Sureserve then decided on the 23/5/25 to send another threatening letter with red script informing me of a new date which is already on my calender . New date the 5/6/25 1to 5pm !!! The electrician arrives and gets on with the task , nice chap . I noticed hes come in a SWALE HEATING van !!! I also notice on a letter i have dated 14/5/25 from Sureserve South a K & T HEATING logo on it and PA Housing , How very confusing !!! Hes found a problem but obviously hes gone well over his two hour slot so informs me they will be in touch . Due to all these different company logos and vans i decide to look at this company SURESERVE . OH DEAR ! their history makes for very interesting reading if you look on WIKIPEDIA !! I will now be writing a letter of complaint to PA HOUSING , i doubt i will get a reply . That being the case i will be writing to the housing Ombudsman who do reply . A word of advice to you SURESERVE SOUTH , you can be taken to court for issuing threatening / intimidating letters such as those you have sent me and more than likely hundreds of other people . I will not have petty companies such as yourselves threatening me . One last thing , DO HAVE THE GUTS TO SIGN YOUR NAME TO YOUR THREATENING LETTERS THEN YOU WILL BE UNABLE TO PASS THE BUCK