Outlet PC
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SCAM ALERT – outlet-pc.es: Fake “100% human hair” wig + opened/unsafe cosmetics
I have never written a bad review in my life I usually let small things go but this was so utterly disrespectful and fraudulent that I had to say something. Almost nothing I ordered was usable or as described it was a health risk at this point (opened/unsealed cosmetics, oxidized brown Vitamin C serum), and that is completely unacceptable. I Ordered a Shoaiye 13x4 34" "human hair" lace front wig + beauty products. Paid €153. Got: fully synthetic (plastic shine, doll hair feel), clearly used (tangled, dirty, glue on lace, old hairs/debris), cut lace, tiny cap. Spanish reviews confirm they advertise human but send synthetic but this was worse: worn/returned junk. Cosmetics: opened/unsealed (health risk), L’Oréal Vit C serum oxidized brown, vitamins in huge bottles filled only 20%, minis/damaged stuff passed as new. Box dirty, everything photographed immediately after pickup. CS: useless auto-replies. This is fraud reselling used/returned/open items as new. AVOID outlet-pc.es completely. If you bought, file chargeback NOW (credit card/iDEAL might be harder, but push it) (I unfortunately can't upload pictures because it's turned of but I can provide them when nessecary) Don't let them scam more people!!. Update (16 January 2026): I sent detailed emails to their support on 10 January 2026 (with photos and full description of issues), and follow-ups on 11 and 12 January. Only automated template replies no real response, no solution, no return instructions. I have screenshots/proof of all emails sent. I cannot add photos directly to this review (Trustpilot not allowing upload or response option yet), and I cannot reply to comments that's why this update. Concrete evidence is available upon request: timestamped photos taken immediately after pickup on 10 January 2026 (synthetic wig with glue/dirt/residue/old hairs, oxidized brown Vitamin C serum, unsealed/opened products, underfilled vitamins in oversized bottles). This is not about the money. It's about the blatant disrespect toward a customer who trusted their advertising. A serious company would respond properly to complaints instead of ignoring them or sending automated messages. I'm sharing this to help prevent others from experiencing the same fraud and poor treatment. Avoid outlet-pc.es they ship repackaged used/opened/unsafe products and ignore complaints.