Paxtons Estate Agents
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Rude and problematic
Very difficult to get replies from emails throughout tenancy. Deposit not returned 17 days following request to Paxtons (despite landlord not having any disputes) which means we could not pay the drposit on our next property. Owner (Paul Horwood) unsympathetic, rude and abrasive on the telephone. His reply was ‘ I don’t know anything about lettings so I can’t help you’.which is shocking if you own the company, Staff absence means the issue will not be dealt with in time for me to move house and he just didn’t seem to care about that! Would not recommend dealing with this agent for lettings.