Marriott Vacation Club
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TOTAL SCAM
Don’t waste your hard earned money by purchasing a Marriott timeshare. The sales people will make false promises to get your money. We bought into the points system ten years ago & were finding that we were unable to book barely any of the resorts 13 months out. We went to a presentation in April 2023 & were told that we were unable to find any availability for bookings because we were at the executive level. Keep in mind that we had 7500 points at that time. We were told that if we bought more points then there would be more inventory available to us. The representative said, “You have to pay more to get more. That’s how the world works.” We went ahead & bought more points for a total of 11,500 points which moved us to the presidential level. After signing the contract, we knew that we only had ten days to cancel. So we logged onto the MVC site and were still finding that we were unable to book anything. Our representative said this was because we were in a reconciliation period and to trust him that everything would be okay. Of course, this supposed reconciliation period lasted way past the cancellation period. It is now about three months after our purchase and we are still in the same situation despite spending thousands of dollars later. For example, I went on the site at the 13 month mark & plugged in 26 resorts for May 2024 and only 2 were available and those were two of their least desirable properties. I did this for June 2024 & July 2024 & had the same results. Contacted our representative, who said this shouldn’t be happening & he’ll look into it. No calls back despite us reaching out to him multiple times. Upon further research we found out that week owners get first priority & points owners do not. When you include maintenance fees & money we put in, we could stay at a 5 star resort every year until I die. Save your money & don’t fall prey to this scam.