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Energy Ombudsman
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Excellent, Professional and Compassionate Service
I had a positive experience with the Ombudsman service, and I want to especially thank Hannah S for her outstanding support throughout the process. From start to finish, she was professional, patient, and clear in her communication. She took the time to listen to my concerns and made me feel heard and respected, which made a real difference during a difficult time. The entire process felt fair and transparent. I was kept updated at every stage, and the outcome was handled with care and integrity. It’s reassuring to know there is a service that puts people at the center and works with compassion and objectivity. Thank you again, especially to Hannah your kindness didn’t go unnoticed.