Green Courier
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"Sustainable" "Professional" Not what it says on the tin!
I work for a company in Central London and we were approached by "green" Courier. The sales pitch grabbed both my attention and my bosses! Sustainable, Professional Courier! Unfortunately within a couple of days we realised we were sold something vastly different to what we expected! We use up to 10 deliveries a day and not once did we have an electric or peddle powered vehicle as promised and the vehicles were older than I would dare to say! The drivers didn't seem to have any uniform apart from a bike rider who did have a logo on his top on one collection. We often book a bike and a van would turn up, we also had another company collect on their behalf! The system we booked on was dated, no tracking and not up to scratch. When we chased our delayed deliveries on the phone, we realised that they only had 2 or 3 people working in the office, and on one occasion the gentleman that spoke to us was extremely polite, but he did give the impression they just didn't have the vehicles to collect and deliver in the time scales expected. We reverted back to our original courier which we found were more "green" and had a fleet to deliver our expectations. And we could track the riders and drivers! Sorry City Sprint we wont leave again! Sorry to be negative.