Airport Van Rental
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They were closed when our delayed…
They were closed when our delayed flight arrived. We had no way to get to our hotel. Uber etc. won't work for our group of 7 (5 kids, multiple carseats). We ended up spending $75 on disney express just to leave the airport. Then, upon calling the next morning, I find they do not offer pickup, may not even have a van anymore, and may charge a higher rate if they do; all this through being put on hold three times, getting hung up on once, and trying to manage all my kids and interact with extended family on what was supposed to be a fun disney trip. Finally, five hours later, while I'm in side Disneyland with my family, I receive a follow up phone call that we can still rent a van, but we have to be there by 2pm to get it. So now my dad and I have to leave the park, and (leaving my husband and step mom and all the kids there) go and get the van. Once there, she couldn't find the reservation, made us wait 45 min. For the owner to show up, and basically sucked away 2 hours of very expensive park time. Then, we found out they would be closed when our flight left, and we had to pay an additional $25 just to park it at the airport! It was an incredibly stressful and expensive experience. Do not recommend.