Donald Russell
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Where's my order?
Hello,As a regular customer for 10 years or more l am sad writing this negative review.I ordered £100+meat,ready meals,desserts beginning of September with earliest delivery 16th October. By mid morning phoned to ask where deliver was.On its way lm told..Phoned at 1pm and told it will be delivered mid afternoon.Come 4pm phoned again and told address label had come off package and box damaged....so no order today!!!Surely a courtesy call telling me the situation wasn't too much to ask.My biggest gripe is the order costs were taken out the day l ordered but l was told l would be refunded in 7 working days. So today off to butchers to buy meat l ordered for a dinner lve arrranged and supermarket desserts.Sorry but this customer service is not good enough.A angry and rather sad customer.