Turkish Airlines
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Turkish Airlines left us stranded at…
Turkish Airlines left us stranded at Istanbul Airport on our honeymoon in 2016, and it is something I have not ever forgotten since. In fact the reason we flew with Turkish for our honeymoon was that I had previously used them often for work (my company HQ is in Europe) and hadn't had a particularly bad experience at that point, other than the experience everyone has with missed connections at Ataturk and the terrible customer service desk there. This time we were offloaded, left airside without a visa whilst our baggage was landside. It took me a day to work it out and negotiate with the immigration officers to let us landside, before we abandoned the rest of our honeymoon and flew off with another carrier. Not only have I not flown them since, I actively encourage others at my company to do the same by explaining all of the bad experiences we have come across with Turkish. I would run, not walk, away from this carrier. PS. Even after posting about this on their facebook, e-mailing them and calling them, the most I have ever had is promises someone would call me back about the situation, which they never did.