Gottle Gas
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Badly let down by Gottle Gas
Unfortunately having been a customer for several years, I feel badly let down. I switched from Calorgas about 3 years ago to Gottle Gas (aka Wold Link) instead. They were great and the price was good. They didn't want the empty Calorgas bottles, so I phoned the local Calorgas depot, who took them away last year. Gottle Gas delivered a mix of AvantiGas and FloGas branded 47KG bottles. I emailed them last week to ask for a refill and their response was that they now exclusively deal with Calorgas. As a result they don't want anything to do with the either of the 2 non-Calorgas bottles that they delivered to me. I was not given any notice of this change to their policy and have been badly disadvantaged as a result. I have contacted Avanti Gas who said I'm out of their area, but Gottle Gas were working in partnership with them to deliver to new areas at the time of my previous delivery. Gottle Gas now want me to pay £250 for 2x new Calorgas bottle contracts as well as the gas. When I tried to reason with them, they wouldn't budge. I have recommended them to people over the last couple of years. I regret that now. Moral of the story; Avoid Gottle Gas / Wold Link, stick with Calorgas or another reputable supplier. Caveat emptor! *Update #1- in response to your flippant comments below as I am not able to respond directly.... No email or code received. That was the crux of my complaint. I would very much appreciate you removing the GDRP data breach in your response. If not I will be reporting you to the Information Commissioner. If your response below is an example of the level of customer service from an executive officer in your company, then I'm well shot of you. *Update #2 - Thank you for removing my personal data from your response below, much appreciated.