GAS AND WATER
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Purchased two check valves on the 13th…
Purchased two check valves on the 13th of November, after hearing nothing from the company in regards to despatch and delivery I called up on Thurs 17th, and was told they had lost the order and it would be delivered to me the next day. The package was delivered not to my house but to Matalan strangely on the evening of Sunday 21st. I didn't have a chance to collect the package on Monday and today when I picked up the order I found they had only sent one valve. I called up today Tuesday 22nd and was offered no apology after asking for a refund. Maybe this is a one-off but it goes to show that when it comes to domestic orders this company doesn't want to know.