Economy Energy
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Nightmare company
Nightmare company. Signed up a year ago for their low prices but began to regret the decision pretty quickly. As other reviewers report, the Economy Energy website is appalling. Despite submitting regular meter readings the website was only updated with them once we left the company! My bills were always based on estimates and no full statements were available . For 9 of the 12 months the website didn't even acknowledge that they provided our electricity despite them happily taking our direct debits and increasing them...still based on estimated readings!! I couldn't wait for the contract to end so i could switch but as our payments were not based on our actual usage I was dreading what the final bill might be?! I am still waiting for the final bill and, based on other reviews, i'm not holding my breath for a smooth exit! It really isn't worth the potential 'saving'.