Car Chase Heroes
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Ultimate VIP U Drive…
I booked the “Ultimate VIP U Drive experience” for my sons 21st birthday. When we arrived at the brands hatch circuit we were directed by a staff member to the main large car park despite showing my “VIP” confirmation email. There was a nothing VIP about the parking and it was not any “closer to the action” as stated on the booking confirmation. Once we’d found the driver registration office there was an enormous queue all the way up the staircase and across a large room. Even though I told the staff member that I’d booked VIP tickets he told us to go and queue with everyone else. When I questioned this I was then told to go up the exit staircase instead and walk straight up to the desk that already had a huge line of people queuing for. It was pretty embarrassing to be honest as there was no VIP lane or sign so it felt like we were just queue jumping. Then my son had to wait until after 1pm to drive the first car after arriving at 10.30am. It felt very disorganised and definitely not VIP. We were not allowed anywhere near the (stationary) cars in the pit lane so we couldn’t take any pictures of our son in the car. Information was scarce - how could you know when they were out on track given they were being called through to the pits then told to wait. My son enjoyed the eventual drive of the cars but the day was a bit of a shambles and the VIP package was absolutely not worth £450