Tunbridge Wells Borough Council
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one star is far too high
We used to have a great reliable waste collection service up until I believe about 2018/19 when a new company took over. This is not a Covid issue as it started happening well before then. The new company is thoroughly unprofessional with the crews needlessly shouting at each other, regularly missing bins, not turning up at the arranged time and leaving a trail of waist along the road. One of my bins was not emptied {again} last week and despite emailing the council nothing has happened 8 days later. on top of that my food bin was not emptied over a period of 3 weeks and when I last checked it was crawling with maggots. I have had to deal with that situation myself as it was a health hazard.