Lebara Mobile (FR)
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Great network & CS but no internet in the EU
Great network and customer support always available but not always knowing what they're talking about. Always no internet in the EU after manually having to change APN and other settings for each country which is why 2 stars only. I had three and didn't have to bother with changing settings for each country - it just worked in the EU but had to leave them because they introduced ridiculous £2 daily charges for those staying for extended periods of time outside the UK. Lebara calls work fine but forget about the Internet (got into many problems and extra costs because of failing internet when I need it most during my travels to the EU). Contacted customer support but my settings are exactly what they say. Then I hear to manually change network to Vodafone or Lebaba - both don't exist in Slovenia. Then am told it's because Lebara is a UK network hence it might not work in other countries - hey check out your home page - "Connect to the World at the best rates with Lebara" unless I get it wrong and you mean connect to the World from the UK only??! As far as I remember you advertised quite aggressively on Ryanair flights as a truly international network that works in the UK as well as World. 1 star for calls 1 star from customer support