MSC Cruises UK & Ireland
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Do not trust MSC
I have previously explained all the negatives on Virtuosa .Very poor guest services and no help with our problems. Ship cut price in half last 2 weeks so was very overcrowded, not fair to early paid guests who paid full fare, including drinks package. Ship in public areas quite dirty. Ship docked each port way away from towns and charged expensive amounts for shuttle buses. Never been charged for shuttles by any other cruise line before. On our first MSC cruise on same ship in November prices on ship were in euros, this time they were charged in pounds but amounts hadn’t been altered so 80 euros became £80 very cunning. Not impressed and will not book with MSC again as they cancelled a previous cruise booked with them for November 2025, they made no concessions and did not transfer all our extras with cancelled cruise over to the replacement cruise. Poor show.