Oceania Cruises
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Oceania Unprofessional and Unfair
I’d give Oceania a zero rating if I could! We also booked the Middle East cruise from Istanbul to Dubai. We usually cruise with Viking, but this itinerary was fantastic. A big splurge to celebrate our 50th wedding anniversary. However, because of the war, Oceania completely changed the itinerary. They now will sail mostly around Greece, to places we’ve already been. Plus, there are now NINE CONSECUTIVE days at sea, through areas that don’t seem safe to me! They should have just cancelled. When the changes were made, I called to see what my options were. I was offered a future cruise credit. Was told I could call back when I decided. Gave me a month to book my next cruise. I called back to accept their offer and was told they stopped giving it!! I wrote to everyone I could think of. My BBB complaint got the only answer which was “This was an open- ended offer. It was first come, first served. We are no longer giving any credit.” WHAT???? That was definitely not what I was told! They can hide behind their legal fine- print, but I certainly won’t ever sail with them again!