Lava Car Rental
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Easy process, great vehicle
Things did not start out promising--an airport employee directed us to the wrong location to wait and told us a representative from Lava would come in and call our name. Once we figured out that something was amiss, we made a call to Lava and got things straightened out. At the correct location (main departures door, not the shuttle lot) and outside (they do not come in and call your name) things went very smoothly. Check in was speedy and smooth, and they even gave us an upgrade to the next class of car. The vehicle itself was in perfect condition (with a brand new windshield) and served us well. I was glad we purchased the premium insurance coverage--as the new windshield was chipped when we returned it. (They aren't kidding about the toll the landscape takes on cars!) Return was also very speedy and smooth, and employees were helpful and friendly. And free chocolate bars? Nothing bad to say about that! We will definitely use Lava again.