Wyde Footwear
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I Feel Scammed After Being Charged Nearly $50 to Return
I really wanted to love these shoes—the quality seemed great—but the sizing and return experience for U.S. customers was incredibly disappointing. I followed their manual sizing guide and even used their 3D tool, which recommended a size 36. The manual guide pointed to a 37, so I ordered that after a lot of deliberation. Unfortunately, the shoes were way too big. When I returned them, I wasn’t told how much would be deducted—only after the refund did I find out $48.90 was withheld. That included $36 for return shipping and $12.90 for the original shipping, which was never clearly disclosed during the return process. That information is buried on their site and wasn’t shown on the return label, invoice, or confirmation emails. For international buyers, especially in the U.S., it’s a gamble that could cost you nearly $50 just to try them on—and potentially even more with tariffs. I wouldn’t have placed the order if I’d known that up front. Proceed with caution if you’re ordering from outside the EU.