RSD Travel
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Let down
6-20 November. 1st week, trips to Croatia, Bosnia & Montenegro, well organised, with helpful coach driver and great guide (Rosie). Hotels were good, particularly in Croatia. 2nd week was a different matter though and somewhat spoiled the experience. Hotel Carine Kumbor was clean, tidy, with lovely large rooms & helpful staff. It was too cold to use outdoor pool (mid-November), which was later drained, but indoor pool was tiny and cold. We were advised to 'upgrade' to all inclusive, as hotel was isolated, with darkness & cold falling about 4.30pm. We 'upgraded', but regretted this. The restaurant was very poor - not enough indoor, warm seating with overflow in a 'conservatory' style, very cool & poorly lit room. The food was repetitive, tasteless 'slop', and supposedly hot dishes, were tepid (major health incident wating to explode?!). Dining was 6pm to 8pm, but we were evicted at 8pm, even if we hadn't found a table and collected food until 7.45pm! The A.I. drinks package was poor, 1 beer, wine, & 4 local spirits, tea, coffee and soft drinks available to us, at only one bar, accessed by exiting the building, going in through the dark, cold conservatory, to the rear of the restaurant. Indoor seating was totally inadequate (too cold & dark outside), with guests chastised for bringing additional seats indoors, and made to return these to outside. These issues changed what could have been a 4* hotel to a 2*- 3* at best