Marie-claire Hatton

Marie-claire Hatton

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1 out of 5 stars
Average rating

Reviews by Marie-claire Hatton

HO

Home Done

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1 out of 5 stars

Terrible do NOT buy from Home Done

I order the 5 seater Verona sofa and the quality is absolutely shocking! The seat cushions were solid and the back cushions were completely out of shape meaning I had to unzip all of them and re arrange the stuffing. The brackets you need to clip the different sections of the sofa together were all wonky leaving us having to remove them and put them back on again straight but even then they were not straight and there was a visible difference. There were staples sticking out from where the fabric had been attached, we had to bang them all on so no one got injured. The delivery drivers were not able to get the sofa in through the door stating that it was top narrow so my disabled husband has to go out and do this himself. They then did not put the sofa together or even take off the wrapping and dispose of it. My husband and I then to put the sofa together ourselves which was not as easy task seeing as he is disabled with a limb difference. I sent photos to Home Done and as I had already paid the full amount for the sofa I asked for a partial refund which was denied. I was offered £10!!!