Lyca Mobile IE
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IT'S A SCAM
I see that this happened with a few other people as well. I tried to buy a data plan but it said that the transaction failed. The amount was charged from my bank account though. I wrote an few emails to them but they said i gave them too little information. The customer service is terrible and make zero effort to help. They didn't answer any of my questions in the email either. They keep asking me for my Lyca mobile and account details and i keeps telling them I DON'T HAVE ONE because the DAMN purchase didn't go through and just STOLE my money. When called them, the automated voice thing was confusing to understand and i didn't know which one to pick so I made it repeat a few times. It then ended the call and when i couldn't call them back because whenever i tried doing so, they would just end the call. In the beginning I thought it was just a small mistake on their end and i was still trying to find a way to get the data plan. Changed my mind after seeing their customer service. I'm glad I read the other reviews. I'm 100% going back to Tesco mobile. Remember if it's too good to be true,chances are it's a scam. Whoever gave Lyca Mobile 5 stars is probably being paid to give good reviews. Definitely would not recommend.