Makro
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Makro doesn't take Visa
Hi! I am over in Thailand at the moment trying to organise my own wedding. I visited your Ubon Ratchathani branch with my fiancée and family today. What a farce this store is. We were in store some 2 hours using 2 of their large flatbed wheeled trolleys for all the food and cases of alcoholic drinks we needed for the event. Getting to the checkout the bill came to 19000 Thai baht which is about £450. I presented my Visa card. No sorry we don't take Visa. Presented my HSBC debit card- No sorry we don't take HSBC only Citibank. I presented my Amex card- No sorry only Citibank we take. This is unbelievable- A big global company like Makro that doesn't take a Visa card- Absolutely Pathetic and hugely inconvenient because here I had 2 big flatbed wheeled trolleys full of cases of whisky, beer, wine and soft drinks that I embarrassingly couldn't pay for as well as a big queue of people waiting behind me. There were no signs saying no No Visa or anything either. The only thing I could do was to put the trolleys on one side and go out of the store and try and find an ATM that worked and finding one-.I managed to draw the maximum available from that which was 10000 Thai baht ( about £250) but then I was faced with the task of unloading the two trolleys to try and reduce the order value by half. No Makro staff offered to help- just stood by watching. This shopping trip which should have been a pleasure was turning into a nightmare. Okay -.so because of Makro not accepting Visa; I am now faced with the inconvenience of having to do another trip into Ubon and finding a competitive store that sells similar goods to replace the product shortfall. Makro ought to bring themselves into the 21st Century and accept Visa, Mastercard etc like so many other large companies that now do so automatically. Will I be bothering giving my business to Makro either here or in the UK as a result of this? Answer - Certainly NOT.Thank you Makro- Bye Bye.