Cosmo Restaurants
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Automatic service charge
The restaurant was very busy quite a bit of queuing, however as it was a Saturday night we expected that. Food was good with a great selection so no problems there. The reason for a poor review was the service charge a whopping £9.61 It came on the bottom of the bill in smaller print than the rest very sneaky. It is titled "Discretionary Service Chrg" I was not told about this nor advised it was going to be there and I could "opt out" I think they do this on purpose. I wonder how many other customers missed that one. I would go again but guess what, I'll be checking the bill more closely next time.......