Newswire.com
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I didn't get notification that my…
I didn't get notification that my release was approved for several hours after I uploaded it; when I called to find out the status the office was closed - at 4pm PT. That's not great customer service. I sent an email and then within 15 minutes I got the notification my release was approved. What was the hold-up? UPDATE: I was quickly contacted by an account manager offering to rectify the situation, as well as assuring me that steps were being taken to correct these situations in the future.