They sold me a refurbished computer as…
They sold me a refurbished computer as new. I only found out because when I was setting it up and entered my user name and password, it told me it was wrong which was extra weird because it was a brand new computer. So I called tech support to see what was going on and he happened to mentioned that it was refurbished. When I called customer service to demand an explanation she told me that apparently the carrier tampered with the package and somehow magically exchanged my new computer for a used one. Returned and I'll never buy anything from Dell ever again.
✓ Verified