Michaels Stores
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Two times now I have called Michaels…
Two times now I have called Michaels asking if an item was in stock. Put me on hold for over 20 minutes yesterday. You item was in stock. I verified it again and person was a bit testy that I was questioning. So we are an hour away from the nearest Michaels or Joanns and Hobby Lobby. So we take the drive and they told me they didn’t have it. Not only did they not have it, but told me they don’t even carry it. This is the second time. Today I placed an online order for 2 little items and paid for it. Got the email, drove again and they tell me it’s not ready. So they had to send someone home early but there were a couple on the floor talking amongst themselves. So had to wait till someone would take the time to fill it. No more! Joanna knows how to treat their customers and is also timely and never have we been told wrong. They will get my business from now on.