American Freight Furniture, Mattress, Appliance
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I bought a couch set from American…
I bought a couch set from American Freight in Knoxville 2 days ago. They are located just 6 blocks from my home. It arrived after hours with a broken wood frame. The frame wobbles & recliner won't work because of damage. I immediately called the store 12 hrs later (the next morning) & manager said they "won't accept returns or give me a refund because it's now used". Keep in mind it arrived broken & I got zero use out of it in just one night. This is no way to treat a customer. You delivered junk & I expect a full refund ASAP. If not, I'll issue a stop payment, report you to the Better Business Bureau & sue you for theft & unjust enrichment. You can also expect scathing reviews on all social media for years to come. This will cost your company thousands in lost revenues. Treat your customers right & back up your products you THIEVES!