Tomson Tung

Tomson Tung

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1 out of 5 stars
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Reviews by Tomson Tung

PR

Premier Property Lawyers

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1 out of 5 stars

Not the service you deserve when making such a significant investment

My experience with Premier Property Lawyers as a buyer has been nothing short of disastrous. Despite the entire property chain being ready to proceed, my conveyancer caused significant delays by failing to communicate with the seller’s solicitor and the property agent. The situation became so bad that the seller instructed the property agent to put the property back on the market — all because my conveyancer was unresponsive. Repeatedly, I tried calling and emailing to stress the urgency of the situation, yet my concerns were completely ignored. Calls went unanswered, emails were not replied to, and there was no sense of accountability whatsoever. Buying a property is stressful enough without having to chase the person who is supposed to represent your interests. Their lack of professionalism and communication has jeopardized my purchase and caused immense emotional distress. Shockingly, there was no clear complaints procedure or way to escalate the issue internally — leaving me with no option but to share my experience here. I strongly advise anyone considering using Premier Property Lawyers to think twice. Poor communication, zero urgency, and complete disregard for the client's situation — this is not the service you deserve when making such a significant investment.