Indeed
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❌ Terrible Experience with Indeed UK — Loss of Money, Time, and Trust
Our company is officially registered in the United Kingdom and has been successfully operating in 35 countries for several years. Recently, we posted a new vacancy on Indeed UK, written in full compliance with our needs and UK employment law. At first, Indeed offered to “promote” our listing, took the payment, and applications started to come in. However, just two days later, our account was blocked with vague demands to “prove that we are a real company.” This was absurd, considering that the UK Companies House register is public, and my name as the company director can be easily verified in official records. We provided all required documents, including a Certificate of Good Standing. Despite Indeed’s stated 48-hour review timeframe (and confirmation of this in their own email), the process dragged on for an entire week. Another week was wasted on back-and-forth emails, trying to get clear answers to simple, logical questions. The result: 1. The entire period of paid urgent advertising was lost. 2. Staff hired to process applications sat idle for two weeks. 3. Direct financial losses amounted to £1,500. Now, Indeed refuses to issue a refund, claiming “permanent account suspension,” and provides no reasonable explanation beyond saying that the job post was “incorrectly written.” I must stress: employers are solely responsible for compliance with employment law, not a private US-based platform. In my view, Indeed’s actions amount to exploitation of their market position and a total disregard for client interests. My rating — the lowest possible. I strongly advise against using their services.