IN
Intensive Courses Driving School
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Fantastic Personal Customer Service
I have just called the Intensive Courses Driving School to enquire about a course. Speaking with Noel it was quickly established that the company could not help as they do not currently operate in my area of the UK. However, Noel then spent a considerable amount of time talking to me about options and explaining about finding a good driving instructor and the driving test booking process. In my experience the true indication of a customer focused company is when they go the extra mile even when they know they will not be making any money from you. Noel, thank you for your time and very helpful advice. Fantastic customer service and I am just sorry I cannot use your company on this occasion. Karl