Budgetinsurance
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Overall I had contacted budget…
Overall I had contacted budget insurance via phone 5 times . Out of these 5 times on 1 occasion I was given incorrect information on another occasion a girl call handler gave incorrect information and on being requested to clarify kept on muting me few times without telling me that she is going to mute me( there is a difference in putting someone on hold and muting). On other 3 occasions the call handler were knowledgeable and knew what they were talking about and managed to answer the queries. Overall a mixed bag.