The TJX Companies
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A zero star goes to the one in Concord, not coming back
A zero star goes to the one in Concord, CA. Unprofessional and unhelpful. My sister purchased a small pot a couple days ago, came back home boiled some water hoping to clean it (that's what we do with new pots), and then the water started leaking from the handle of the pot, it was leaking BADLY and started rusting on the bottom (after two mins), so I stopped using it and turned off the burner to avoid a potential fire. Then we went back to the same location today hoping to return it (thinking that it was returnable for sure, since it's a freaking quality issue). The employees were super impatient and told us "no you can't return it, it's been used, and we can't put it back on the floor, sorry" even after I told her that we only used it once to find out that it's a DAMAGED PRODUCT that shouldn't even be on the floor in the first freaking place. I'm def not coming back to this location and thinking about cancelling the membership, I know they probably don't care about their customers, there's little that I can do but I'll tell all my friends to not shop at TJMAXX since you sell poor quality items and have terrible attitudes towards customer, what A SCAM!