Travel Trolley
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I would give 0 stars if I could.
I would give 0 stars if I could. I just had a call with a customer service agent named Felix (pretty sure it was a fake name). I enquired about a flight from London to CCJ, which was listed on their website for £1,220. However, the agent told me that the price on their own website was a scam and that the actual fare was £1,440. I questioned why they would advertise false prices, and instead of addressing my concern, the agent became aggressive and unprofessional. When I asked for his name again so I could report the issue, he refused to provide it unless I repeated the exact fare he had quoted me—clearly trying to prevent me from leaving a review. @Travel Trolley team, if you care about customer service, I called in at 10:15 AM UK time on April 3rd—feel free to investigate.