Live Heroes
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As Designer, Seller and Buyer - There's Good & Bad
As designer, seller and buyer on the platform I can cast a broad umbrella. The design tools are good but need improvement; the office back end needs a lot off work; getting paid when you generate sales is always an issue and contacting is problematic at best. As an example: I've been waiting now for 6 weeks to get paid, on the commissions I've generated; and I've sent multiple emails that are just ignored on the issue. When ordering products, it's rare when there isn't an issue as to why the item hasn't been shipped; and when it is shipped; either you don't get a tracking number or it's the wrong one or the package can not be tracked outside of Poland. As for the product quality; I have no issue. My artwork on the hoodies, t-shirts and long sleeves I've order look superb; and the quality of the material in my opinion is great. The just needs to up grade the artist area, get a customer service support center going and get up to speed with shipping documentation. I'm on 7 different Print On Demand platforms and they're are at the bottom when it comes to support. This is undoubtedly hurting their business as buyers will go elsewhere; as there are other services that provide similar product lines at the same cost.