Mrs C Beckett

Mrs C Beckett

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Mrs C Beckett

EU

Eurocell plc

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5 out of 5 stars

Great Choice for your Garden Room

We did our research, visited the showroom in Yate and had another couple of quotes from elsewhere. When Robin (Iles) visited, it felt like I was chatting to an old friend. He was so much fun. I could see why he appears in the reviews so much ! He was extremely knowledgeable, confirmed things I'd already found out and answered all the questions I had. He makes sure that you have what you want and need whilst watching the budget too. I feel that this is a superior product than others I saw, yet came in thousands cheaper, so I had the confidence to say yes. The speed of delivery (2 weeks) and construction (2-3 hours to unload supplies one day, another 1/2 day to install ground screws then, separately, less than 2 days build) was a massive bonus, especially as our reactive dog is scared of strangers. Everyone we dealt with was friendly, helpful, professional and efficient including the guys who delivered the supplies, the groundscrew men (sorry can't remember your names) and Gary and Charlie from C.S.Lewis who built the room. They all travelled over 200 miles to get to us yet were still cheerful and keen to do a good job. Eurocell - these men all deserve a bonus ! The only quibble I had is the communication. There is an initial courier delivery of a few bits, which I had no notice of. Ten minutes later the groundscrew guys arrived. It was their day off but they'd been asked the night before to attend. Very impressive and fast but both the contractors and customers need notice. Thankfully, I happened to have the day off. They were in the area the next week so could have saved >400 miles travel if consulted first, and still been ready in time for the build. I would be happy to use Eurocell and their hardworking employees and contractors again. All a credit to them.