LifeStance Health
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Good experience with provider, Over 2 weeks to get Medication
Update 5/29/2024: Prior to posting this I had called Life stance for the 3rd time to try and get my pre-authorization. They were able to finally push it through when I called someone over the phone. The prescription is being filled on Thursday, which means it will have taken 17 days (or 12 business days) since the physician had the prescription approved in my appointment. Original Review: 5/27/2024 Session with provider went well, and I had no concerns after my session. I was prescribed a medication. After 2 weeks, I have not been able to get this medication because Life stance is still working on the pre-authorization. At this point, it looks unlikely I will get my medication before my next scheduled appointment (which was 3 weeks away). I understand insurance sucks but taking two weeks to get prescribed medication issued is pretty terrible. When I reached out to them I was told 5-7 business days is normal (which I've now exceeded). Anyone interested in using this company should be aware of how long this will take, especially if you are in a situation where you need medication relatively quickly after your appointment.