Ultimo Electronics
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AVOID!!!!
AVOID! I bought a ring doorbell through WOWCHER. It was faulty and don’t work. After leaving to charge for 3 days we sent it back as they said and I asked for a refund rather than replacement. They said they would refund incl. the cost to send it back (i sent it back guaranteed delivery). The so called ‘Bethany’ said that I sent them back a product that wasn’t theirs so they can’t accept it and sending back to me. This was not the case and now I’m £70 down. I’ve asked them to call me/provide me with their telephone to which they say they don’t have one. I’ve asked to speak to a manager and make a formal complaint multiple times and this has been ignored. She claimed they have serial codes on the ones they send out and the one I returned doesn’t - I don’t see how that can be when I returned the EXACT SAME DOORBELL! I’m now over £70/80 down and getting nowhere with them at all. Don’t waste your money, spend the bit extra and get it from a reputable shop where you will have the protection and not be scammed like I have. I can’t afford to loose this money, learn from my mistake