PR
Princess Cruises
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Greedy and disgusting service!
I booked a cruise with Princess for 2026 (over a year away!). They changed the itinerary, one less port stop which I had wanted to do and shortened the cruise. Despite this being a year away, they are refusing to give my deposit back or even part of it, stating their T&Cs say it’s not a substantial change. Awful customer service despite this being their doing and no lee-way on customer service at all! I will never book with them again. The greed for your money is disgusting!