Heart Internet
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Heart Internet - A Bad Experience
I have been with Heart Internet for many, many years and have previously found them to be very good. I even recommended them on multiple occasions to clients who have then signed up for their services. Recently, the Heart internet system would not allow me to delete my credit card. I wanted to do this because, each time I set the renewal of my domain to 1 year, the heart internet system kept defaulting to 2 years. It then attempted to charge me for two years. I complained and they cancelled the domain renewal. I since renewed the domain with another provider and have found Heart Internet to be 'difficult' in providing information on nameservers so I can point my domain at the web space I currently still have on their system until next year. I would no longer recommend anyone to use Heart Internet. I would recommend them to avoid! I feel the culture of the company has changed as I haven't been happy in general with their customer service.