Zen Internet
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The kind of Customer Service you want from a company.
When moving house recently, Virgin Media really, really dropped the ball after trying to deal with their customer service. Got in touch with Zen Internet who were the complete opposite - Their customer service was simply superb from start to finish, I only phoned up to ask a few questions but half way through the call I decided that this is the kind of Customer Service I wanted to experience and went ahead with the order there and then. I spoke with Kath who is a credit to the team there and deserves a hearty pat on the back for being nothing but helpful. Everything happened as was explained to me on the phone at the time, the router arrived, the guys arrived to complete the installation in the time frame given - Regular updates on my order over both email and text. Honestly - This would be 6 stars if I could.