Super.com
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Absolutely Horrendous
Absolutely horrible. DO NOT USE THEM. It was my first time booking through them. I booked a hotel in order to meet my ex Husband halfway to pick up my son after his summer stay. My ex Husband was in a domestic situation with his fiancé that resulted in my having to drive all the way there in order to get my son sooner than was planned for good and safe reasons. I no longer needed the booking from circumstances completely outside of my control. They would not refund. How heartless and careless. Message to the company: I am a nice person, but I know the travel world well because of my job, and I will make things difficult for you until you do the right thing and just simply refund my reservation. Definitely not a good first impression. To the public just book through the hotels directly!