HI
Hilton Hotels
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Horrible customer experience!
I mailed a package to myself at the Home2Suites in Clermont, Florida. USPS tracking proves it was delivered. Hotel said they never received it. Or they sent it back. They don't know, and don't care. No offer to reimburse me. Sad! They would rather lose my business forever than pay me $56 for what was in the package. Not very intelligent business practice. And not very nice or helpful people. Incredibly frustrating experience with an unsatisfactory ending.