PR
Princess Cruises
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Princess is worst CF EVER!!!!
Before we even sailed it was one CF after another! I booked in April 2024. Ordered our medallions in April 2024. They didn't mail my sons. Took over an hour in line to get a credit card thingy to go wait in line again on the boat to get his medallion. They didn't have his pkg on his medallion. Laundry on our floor wasn't working, machine took my $ but didn't give me my coins TWICE, charged us for dinners that were part of our Premium pkg, took 3 DAYS to finally get charges off. Charged us extra for gratuity when we HAD the Premium pkg, charged us for bus shuttle when we took a cab, food was terrible. WORST CRUISE, HORRIBLE CUSTOMER SERVICE, WASTE OF $ EVER!!!!!!!!!!!!!!!!!!!!!!!