Marriott Vacation Club
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⭐ Avoid at all costs!
⭐ 1/5 Stars - Avoid at All Costs! I am writing this review to warn potential buyers about the absolute disaster of purchasing a timeshare from Marriott Shadow Ridge. What began as a seemingly innocent sales presentation quickly turned into a manipulative, exhausting ordeal that has cost me thousands of dollars and endless frustration. The initial red flag was the misleading sales pitch. What was promised as a quick 90-minute presentation morphed into a grueling 4-5 hour marathon of high-pressure tactics. Our sales representative, Catherine Courtney Trudell, was nothing short of predatory, spinning elaborate lies about the supposed "benefits" of their point system. The reality is far from the dream they sold. Booking options are extremely limited, with false promises of free travel quickly evaporating. The maintenance fees are astronomical - over $3,300 annually and rising - with no real value in return. When we tried to book accommodations, we were told there was no availability, and they attempted to relocate us to an entirely different state! To make matters worse, when we sought to exit the contract, Marriott's customer service was a labyrinth of confusion and dead ends. They demand we pay off the entire loan before even considering contract termination.