Wonda Mobile
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Poor customer service
Vivo X200 Pro Mini was a great phone overall, specially the camera, till it fell down (on laminated floor while being in a case) and went black. Turned out, it was common for Vivo displays (hardware problem) and needed to be replaced. The cost was 320 euros at a local shop in Vienna, so I tried sorting it out directly with the Chinese office where I bought the phone from. There was no reply for 3 days and none of their listed phone numbers are reachable. Not impressed.